Case StudiesGeek Handy
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Geek Handy

Tech Setup, Installation & Repair - Consumer & SMB
● LIVE

TV mounting, Starlink installation, solar setup, home automation, and tech repair for homes and SMBs. The Geek Squad alternative — more personal, more knowledgeable. New React/Next.js site live at geekhandy.vercel.app. ACF agents in build.

Before - Current State
Booking only by phone or email
Website can't answer pricing questions
No automated reminders or notifications
B2B and consumer jobs mixed with no differentiation
No review generation system
After-hours calls go unanswered
Old site: geekhandy.com — the before. New site live: geekhandy.vercel.app
After - ACF Deployment Plan
React / Next.js - significantly faster than WordPress
AI chatbot answers pricing and service questions 24/7
Online booking - no phone tag, evenings and weekends covered
Vapi AI phone answering for missed calls
SMS job notifications + automated review requests
AI customer service powered by Anthropic - 24/7
Planned ACF Agents
planned
AI Pricing & Service Chatbot

'How much to set up my new TV?' 'Can you configure my home network?' - AI answers service questions, gives ballpark pricing, and books a consultation instantly.

planned
Online Appointment Booking

Customer picks service type, date/time → booking confirmed via SMS + email. No phone tag, no 'I'll call you back to schedule.'

planned
Vapi AI Phone Answering

Missed call → AI answers, gets service details, schedules a callback or books directly. Runs 24/7 including evenings and weekends when most tech issues happen.

planned
SMS Job Notifications

Tech on the way → customer gets SMS with name and ETA. Job complete → 'All done! Your invoice is here: [link]'

planned
SMB Upsell Agent

After consumer job: 'We also help small businesses with IT setup and network security. Want a free 15-min consult?' Drives higher-value B2B work.

planned
Review Request Agent

Job marked complete → automated Google review request. Tech support customers love to leave reviews when the problem is solved.

Service Business With After-Hours Demand?

Tech support, IT services, handyman - any business where customers call with urgent problems benefits from AI that answers when you can't.

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Built by a BSECE engineer on the team that helped build the foundational supercomputer technology that enabled NVIDIA's chips to power the AI revolution as well as Boeing F-15s & F/A-18s avionics and Industrial Automation & Robotics.

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