
SLO Mobile RV
Mobile RV repair and service - the tech comes to you. Great service model, challenging operations: scheduling by phone, no automated notifications, no online booking.
Customer describes the issue (slide-out not working, AC down, water heater leak) → guided menu selects RV type, issue category, severity → instant ballpark estimate. Sets expectations before the tech arrives, reduces surprise invoices.
Customer fills out service request online → AI checks availability → confirms appointment → sends SMS reminder day before and 1 hour before.
Missed call → AI answers, gets service details and location, schedules callback or books appointment directly.
Tech dispatched → customer gets 'Jake is on his way, ETA 20 min' from one company number. No personal numbers shared.
Job complete → Stripe invoice generated → texted to customer with payment link. Paid before the tech leaves the driveway.
Job closed and paid → automated SMS 2 hours later requesting Google review. Highest satisfaction moment = best time to ask.
Recurring customers with no service in 90 days → automated win-back SMS with seasonal service reminder.
Run a Mobile Service Business?
HVAC, plumbing, mobile mechanics, detailing - any business where the tech goes to the customer can run this same ACF pattern.
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