Case StudiesSLO Mobile RV
SLO Mobile RV

SLO Mobile RV

Mobile RV Services - San Luis Obispo, CA
PROSPECT

Mobile RV repair and service - the tech comes to you. Great service model, challenging operations: scheduling by phone, no automated notifications, no online booking.

Before - Current State
Booking done entirely by phone
No automated appointment reminders
No on-the-way notifications
Manual invoicing and payment collection
No review capture system
WordPress/Divi site with no CRM
Current site: slomobilerv.com - the before.
After - ACF Deployment Plan
React / Next.js - significantly faster than WordPress
Online appointment booking - no phone tag
Detailed pricing estimator - customer describes issue, selects from menus, gets ballpark cost before booking
SMS on-the-way + job complete notifications
Stripe invoice auto-sent, pay by text link
AI customer service powered by Anthropic - 24/7
Planned ACF Agents
planned
Detailed Pricing Estimator

Customer describes the issue (slide-out not working, AC down, water heater leak) → guided menu selects RV type, issue category, severity → instant ballpark estimate. Sets expectations before the tech arrives, reduces surprise invoices.

planned
AI Appointment Booking

Customer fills out service request online → AI checks availability → confirms appointment → sends SMS reminder day before and 1 hour before.

planned
Vapi AI Phone Answering

Missed call → AI answers, gets service details and location, schedules callback or books appointment directly.

planned
SMS On-The-Way Notifications

Tech dispatched → customer gets 'Jake is on his way, ETA 20 min' from one company number. No personal numbers shared.

planned
Invoice Automation

Job complete → Stripe invoice generated → texted to customer with payment link. Paid before the tech leaves the driveway.

planned
Review Request Agent

Job closed and paid → automated SMS 2 hours later requesting Google review. Highest satisfaction moment = best time to ask.

planned
Churn Prevention

Recurring customers with no service in 90 days → automated win-back SMS with seasonal service reminder.

Run a Mobile Service Business?

HVAC, plumbing, mobile mechanics, detailing - any business where the tech goes to the customer can run this same ACF pattern.

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