SLO Pallet

Pallet & Logistics Supply - San Luis Obispo, CA

PROSPECT

Local pallet supplier serving warehouses, manufacturers, and logistics operations. WordPress/WooCommerce site - manual quoting, manual invoicing, repeat customers managed by memory and spreadsheets.

Before - Current State

✗Quotes handled manually via phone/email

✗No automated order follow-up

✗Repeat customer management by memory

✗Manual invoicing, slow payment collection

✗No inventory alerting system

✗Website can't answer product questions

Current site: slopallet.com - the before.

After - ACF Deployment Plan

✓React / Next.js - significantly faster than WordPress

✓AI chatbot answers product questions 24/7

✓Automated quote delivery with follow-up sequence

✓Stripe invoice auto-sent on order confirm

✓Automated reorder reminders for repeat customers

✓AI customer service powered by Anthropic - 24/7

Planned ACF Agents

planned

AI Product Chatbot

Customer asks 'do you have 48x40 heat-treated pallets in stock?' - AI answers instantly from inventory knowledge base, 24/7.

planned

Quote & Order Automation

Online quote request → instant acknowledgment → auto-generated quote email with pricing → follow-up if no response in 48 hours.

planned

Invoice Agent

Order confirmed → Stripe invoice auto-sent → payment link via email and SMS. Reduces accounts receivable lag.

planned

Reorder Reminders

Regular customers who haven't ordered in 30 days → automated check-in SMS. 'Running low on pallets? Reply YES to reorder your usual.'

planned

Inventory Alerts

Low-stock items → owner notified automatically. Popular SKUs tracked, reorder threshold triggers alert.

Supply or Distribution Business?

If you have repeat B2B customers and manual quoting, ACF can automate the full order-to-payment cycle.

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